Returns & Exchanges

We want you to be completely satisfied with your skincare journey; if you are not happy with your purchase, you may return your products within 60 days for a full refund of the purchase price, excluding shipping and handling.

Return Process

• 1.
  Initiate Your Return

  Contact our dedicated Customer Care team via phone or our online portal to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the items you wish to return, including any promotional gifts if applicable, and clearly write the RMA number on the outside of the box.

• 3.
  Ship the Items

  Affix your preferred shipping label and drop the package off at a local carrier facility; we recommend using a trackable shipping method for your protection.

• 4.
  Receive Your Refund

  Once your return is received and processed at our warehouse, a credit will be issued to your original payment method within 7 to 10 business days.